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Customer Questions and Answers for
Men’s Hair Hair Cut Kits |Groomers| Remington Products

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146 Answers

Customer Questions and Answers for Men’s Hair Hair Cut Kits |Groomers| Remington Products

Question

Head of HC5000

trimmer has come off after being dropped. Fits back in but is loose. Can it be refitted or is there a part missing. No sign of damage.
Age: 45-54
Gender: male
asked 3 weeks, 4 days ago
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goodvibe
Perth WA, Australia
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. This is not a US model and we don’t have information regarding it. Please refer to your owners guide for product information and the customer service contact for your area.
Age: 25-34
answered 3 weeks, 2 days ago
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RemConSer
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Question

I had to remove the blade head on my clippers for cleaning. What lubricant should I use after cleaning? (I had to remove the old grease)

Age: 55-65
Gender: male
 
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asked 1 month ago
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by
Booski
Corvallis, OR, USA
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
You can use a drop of mineral oil or baby oil. Or we do sell the shaver saver lubricating spray.
Age: 35-44
Gender: female
 
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answered 1 month ago
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customerservice1
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Question

How to cut boy hair with clippers

Age: 35-44
Gender: female
asked 1 month, 3 weeks ago
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Cyns
Reno, Nevada
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
If you email us directly at contuctus@remingtonproducts.com we can email you a how to guide book.
Age: 25-34
answered 1 month, 3 weeks ago
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RemConSer
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Question

Was HKVAC2000 (Hair Clippers with Titanium blades and Vacuum chamber) discontinued for some logical reason? If yes, what was it?

The HKVAC2000 (Hair Clippers with Titanium blades and Vacuum chamber) was my ideal model because 1) the Titanium blades meant that I didn't need to oil blades and that saved me time, and 2) the Vacuum chamber meant that I didn't drop hair all over the floor because most of it was collected via the vacuum.

For some strange reason Remington has discontinued the model.

In case it was another one of those irrational marketing reasons (some marketing person wants to look like they're doing something), please, exercise your marketing muscles on some other model.

Please bring back a model with Titanium and Vacuum.
Age: 35-44
asked 1 month, 3 weeks ago
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by
HKVAC2000
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Good news, the HKVAC2000 should be availble late October 2014 early November 2014!!!!!!!!!!!!!!!
Age: 25-34
answered 1 month, 3 weeks ago
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by
RemConSer
+1point
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Question

Where can I buy combs for my Remington HC-600B and how much to ship to New Zealand?

Age: 45-54
Gender: male
asked 2 months ago
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by
DaleH
Palmerston North, New Zealand
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Please send us an email directly by clicking the CONTACT US link located on our website. Once we receive your email, we will forward your information to someone in your area that can better assist you.
Age: 25-34
answered 1 month, 4 weeks ago
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RemConSer
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Question

Do you have a 2 inch comb guide?

Age: 55-65
Gender: male
asked 3 months, 1 week ago
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by
MEPF
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. What is the model number of your haircut kit?
Age: 35-44
answered 3 months, 1 week ago
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by
spectrumbrandsrep
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Question

hk vac 2000

I have a HK Vac 2000. It's the best clippers I've ever had. I have to keep getting it from my two adult sons who also love it but can't find one to buy. I tried looking for it to buy as a gift so they leave mine alone but I can't find it either. Where can I buy the HK VAC 2000?
Age: 55-65
Gender: male
asked 3 months, 3 weeks ago
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by
Cybernaut
Lake Mary, FL, USA
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
We no longer make or have this model available.
Age: 35-44
Gender: female
answered 3 months, 3 weeks ago
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by
customerservice1
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Question

Attachment Combs - HC5015

I am after extra attachment combs for my Remington HC5015 hair clippers, however I can't seem to find any that fit this model. Any help appreciated!
Age: 25-34
Gender: male
asked 3 months, 4 weeks ago
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by
bedfordcraig
UK
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. This unit uses the same guides as our model HC8017 uses. The parts can be located by typing in HC8017.
Age: 25-34
answered 3 months, 4 weeks ago
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by
consumerservice
Middleton, WI, USA
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Question

Why did Remington discontinue the one product that people actually care about? The HKVAC-2000 is obviously a better mousetrap.

Age: 35-44
Gender: male
asked 4 months, 3 weeks ago
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BubbaChen
Houston, TX
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. We have recently released a new vacuum trimmer, model VPG6530. Please refer to our website for product details.
Age: 25-34
 
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answered 4 months, 3 weeks ago
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consumerservice
Middleton, WI, USA
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Question

Why isn't the HKVAC-2000 sold anymore?

Age: 35-44
Gender: male
asked 4 months, 3 weeks ago
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BubbaChen
Houston, TX
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. This product was discontinued. We recently came out with an improved vacuum trimmer. Please refer to our website for product details.
Age: 25-34
 
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answered 4 months, 3 weeks ago
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consumerservice
Middleton, WI, USA
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Question

3mm comb supplied with haircut kit (HC5850AU) does not provide a close enough cut. Can I purchase a smaller sized comb for this haircut model kit?

I notice some of the other Remington haircutters offer a 1/16 inch guide comb. That would suit my purposes better than the supplied 3mm(1/8 inch) comb.
Age: 55-65
Gender: male
asked 4 months, 3 weeks ago
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by
Cuts
Melbourne VIC, Australia
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. Additional sized combs are not available for this unit.
Age: 25-34
answered 4 months, 3 weeks ago
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by
consumerservice
Middleton, WI, USA
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Question

Which model have charging indicator for figuring out timr of full charge?

my remington 5150 does not have this feature
Age: 18-24
asked 5 months, 1 week ago
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by
amirrr
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
The R5150 has a charging bar on the front of the shaver to let you know the percentage of battery life that is left before you would need to recharge. The R8150 would have a digital readout to tell you the exact minutes that you would have left.
Age: 35-44
Gender: female
answered 5 months, 1 week ago
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by
customerservice1
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Question

which shaver would you suggest for shaving my head to stay bald

Age: 55-65
Gender: male
asked 5 months, 2 weeks ago
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by
jaylar
nia falls/ont
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
I would recommend the short cut clipper.
Age: 35-44
Gender: female
 
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answered 5 months, 2 weeks ago
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customerservice1
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Question

parts for hkvac-2000

this is the greatest hair clipper I've ever seen, don't know why you discontinued it. But I was hoping to order some replacement guide combs as I lost a few of the longer ones. Is this possible? there must be other models that have compatible ones
Age: 25-34
Gender: male
asked 6 months ago
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by
joeyjoejoejimbobshabadoo
Markham, ON, Canada
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your message. We are sorry to inform you that we no longer manufacture the item you speak of. I have checked with our sales department and they informed me that we no longer have any remaining stock or parts for purchase.
Age: 25-34
answered 6 months ago
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consumerservice
Middleton, WI, USA
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Question

Remington hc5750 won't charge

3 months old hc5750 won't charge - only function with chord plugged in.
When chord is removed it shows 0 mins for a split second. But no charging with either USB or charger chord.
Age: 35-44
Gender: male
asked 6 months ago
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by
Jesper2
Denmark
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. Unfortunately, this not a US product and we are unable to assist you with this issue. We apologize for any inconvenience this may cause.
Age: 25-34
answered 6 months ago
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by
consumerservice
Middleton, WI, USA
-1point
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Question

Please bring back the HKVAC-2000 Precision Vacuum Haircut Kit!

I really need to replace mine and I see that you have discontinued it. It's a great disservice to your customers to do so given that there is no other alternative in the market. I'm sure you'd make a ton of money if you did bring it back.

Is there any chance of that happening? Please don't just say you'll forward this to someone else...
Age: 25-34
asked 6 months ago
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by
Zoide
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. Model VPG6530 is our current vacuum trimmer. Please refer to our website for product details.
Age: 25-34
 
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answered 6 months ago
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consumerservice
Middleton, WI, USA
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Question

Can the batteries be replaced in the GTC-2000?

Age: 55-65
Gender: male
asked 6 months ago
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by
stevesteve
Jacksonville, FL, USA
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. The batteries are not replacement in our products. We apologize for any inconvenience this may cause.
Age: 25-34
answered 6 months ago
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consumerservice
Middleton, WI, USA
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Question

where can I purchase a charger (220 volt) for Remengton HC331

I
Age: 55-65
Gender: male
asked 6 months ago
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by
Richard1948
Dublin Ireland
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. This is not a US product and our parts are not compatible. We apologize for any inconvenience this may cause.
Age: 25-34
answered 6 months ago
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consumerservice
Middleton, WI, USA
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Question

when are you going to make another hair trimmer like the hvac 2000?

Age: 45-54
Gender: female
asked 6 months ago
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by
barb1
NJ
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
Thank you for your inquiry. We have come out with a new vacuum groomer, please refer to our website for product details, price, and availability.
Age: 25-34
 
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answered 6 months ago
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consumerservice
Middleton, WI, USA
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Question

Can the HC-363 be ordered?

it was the best hair clipper i've ever used. it had ceramic coated blade, cordless, and an adjuster. i've only seen it on ebay but its from europe.
Age: 18-24
asked 6 months ago
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by
m11212
on Men’s Hair Hair Cut Kits |Groomers| Remington Products
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answer 1
We no longer make this model.
Age: 35-44
Gender: female
answered 6 months ago
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customerservice1
0points
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