Looking for Answers about Remington i-LIGHT® Pro Intense Pulsed Light Hair Removal System?

Customer Questions and Answers for
Remington i-LIGHT® Pro Intense Pulsed Light Hair Removal System

Do you end up with missed hairs, irritation, or annoying little black dots on your skin after shaving or waxing that get in the way of having beautiful skin? Does your hair seem to grow back immediately, then leaving your legs with prickly stubble? Break free from the hassle of your daily hair removal routine with the i-LIGHT™ Pro, a revolutionary hair removal system that uses scientifically-designed pulses of light to stop hair growth, revealing a new kind of clear, smooth, beautiful skin.
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Customer Questions and Answers for Remington i-LIGHT® Pro Intense Pulsed Light Hair Removal System

Question

is it ok to wax between sessions?

If i do a session of the ilight pro and then wax one week later and then do the second session like 10 days after that (and i shave right before the session) will that affect the overall results of the treatment??
Age: 25-34
asked 3 days ago
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tati
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
You want to wait at least 6 weeks after waxing before you use the i-Light.
Age: 25-34
answered 2 days ago
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RemConSer
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Question

What does it mean when the I-Light blinks all the lights?

As we use the I-Light it started to blink all the lights on the panel- we have changed the light source and it worked well for a few treatments but since has started with the blinking now
Age: 55-65
Gender: male
asked 1 week, 2 days ago
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DavidW
Carlton, Texas
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
If all the lights are blinking that mean something is wrong with your unit. Please call 1-800-736-4846 with your i-Light in hand.
Age: 25-34
answered 1 week, 1 day ago
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RemConSer
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Question

Not flashing when I press the button

I just bought a Remington and I was going to use it for the first time today but it is not working properly. I have followed all the instructions from the video, but when I press the button for the "flash" to come out it does not do it reliably. It has given me like 5 flashes in total and I have pressed like 20 times. I have been waiting in between each flash and nothing. I don't think this is working!
Age: 25-34
Gender: female
asked 2 weeks, 4 days ago
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ClauRei
Houston
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answer 1
Thank you for your inquiry. We are sorry that our product did not meet your expectations and we want to ensure your concerns are resolved. Please contact us at Contactus@remingtonproducts.com
Age: 35-44
answered 2 weeks, 2 days ago
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spectrumbrandsrep
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Question

Hi I bought an iLight pro in America and now reside in Australia what will I need to run it on Australian power (240volt)?

Age: 35-44
Gender: female
asked 3 weeks, 4 days ago
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Naisy
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. The ILight Pro has dual voltage so you may need an adapter. Nothing else should be required for use.
Age: 35-44
answered 3 weeks, 1 day ago
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spectrumbrandsrep
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Question

Can you use it on light acne or acne scars?

I have some areas on my back that I would like to use the laser on, but there are slight red bumps or scars that wouldn't be considered too dark for the laser. However, I'm scared that it would permanently damage my skin where there is acne...
Age: 18-24
asked 3 weeks, 6 days ago
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phanny25
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. The IPL-6000 has not been tested nor approved for use on the back.
Age: 35-44
answered 3 weeks, 1 day ago
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spectrumbrandsrep
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Question

not possible to use

When turning on the I light Pro there are a constant beep sound and a light flashing on the skin sensor. This is the first use.
Age: 35-44
Gender: female
asked 1 month ago
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PameValpo
Valparaíso, Valparaíso Region, Chile
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. Please call our office with the unit in hand so we can better assist you.
Age: 25-34
answered 1 month ago
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consumerservice
Middleton, WI, USA
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Question

home hair lazer use VS Proffesional lazer use.

You say it lasts for only 6 months, so if i continue to use it over six months on a spot of hair (for like 12 months eg.) then there still might not be any premanent effects???
Do the professionals use something much better than the ilight pro? because there results are permanent after 4-8 uses.....
Im not sure what to do now... coz all i need is permanent effects, not less hair. how is ilight pro different to what the professionals use????
Age: 18-24
Gender: female
asked 1 month, 3 weeks ago
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bndominique
Cape Town, South Africa
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. Please view the comparison chart shown on our website.

*Individual results may vary. In clinical testing, on average, participants had 66% fewer hairs twelve months after just three treatments, similar to results observed from professional hair removal devices.
Age: 25-34
answered 1 month, 2 weeks ago
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consumerservice
Middleton, WI, USA
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Question

Can i buy this in a store in other countries?

My gran wants to buy me the ilight pro in Madiera. We dont want to buy it online, so how might she find it? would there be a place selling it there, or a little store?? please help
Age: 18-24
Gender: female
asked 1 month, 3 weeks ago
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bndominique
Cape Town, South Africa
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. This product is approved for use in the US only at this time.
Age: 25-34
answered 1 month, 2 weeks ago
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consumerservice
Middleton, WI, USA
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Question

What is the surface area the laser covers in cm?

Age: 25-34
Gender: female
asked 2 months ago
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biscuit
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. The treatment window is 2cm2.
Age: 25-34
answered 2 months ago
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consumerservice
Middleton, WI, USA
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Question

Ilight pro doesn't work.

it make sound and I changed new replacement cartridge but it doesn't beep and doesn't work.
Age: 35-44
Gender: female
asked 2 months, 3 weeks ago
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mimimi
Honolulu, HI, USA
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. We're sorry you're experiencing a problem with your product. Please contact our office with the unit in hand so we can better assist you.
Age: 25-34
answered 2 months, 2 weeks ago
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consumerservice
Middleton, WI, USA
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Question

My i-light machine just switched off while i was using it. Why??

Age: 18-24
Gender: female
asked 2 months, 3 weeks ago
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R1412
United kingdom
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. We're sorry you're experiencing a problem with your product. Please contact our office with the unit in hand so we can better help you troubleshoot the problem.
Age: 25-34
answered 2 months, 3 weeks ago
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consumerservice
Middleton, WI, USA
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Question

It seems to me that in Europe the IPL 6000 USA is not available. Is it that only IPL6000F is available in Europe?

It seems to me that in Europe the IPL 6000 USA is not available. Is it that only IPL6000F is available in Europe? In your website it does not state anywhere the difference of the two models but from answers to previous questions I understand that only IPL6000USA is cleared for used by FDA. Is the technology used the same? I would really appreciate it if you could tell me the difference of the two or where I can get the IPL6000USA in Europe. Thanks
Age: 25-34
Gender: female
asked 3 months ago
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AnnaAgatha
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. There are a few differences with the devices. The 6000F sold outside of the US has more flashes per cartridge and also has an attachment for Facial use. Within the US, we have a device available with more flashes called the iLight Pro Plus Quartz, IPL6000Q. The facial cap for use above the neck is not yet available in the US.
Age: 25-34
answered 2 months, 4 weeks ago
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ConsumerService
Middleton, WI, USA
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Question

why does my machine keep beeping and does not work?

Every time I try using the machine,
it will work for a few mins then it starts beeping and flashing the green lights.
I have to constantly turn the machine on and off.
What am I doing wrong? or does my machine need to be replaced?
Age: 18-24
Gender: female
asked 3 months ago
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Anna26
Illinois, USA
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. We're sorry you're having problems with the unit. Please contact our office with the unit in hand so we can better assist you.
Age: 25-34
answered 3 months ago
Customer avatar
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consumerservice
Middleton, WI, USA
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Question

Is it safe to use on genital areas?

I'm a hairy dude and I'm considering this not only for my chest and abs but also for everything below waist except legs if you know what I mean.... Is it safe or should I just go to a clinic and say goodbye to allot of money?
Age: 25-34
Gender: male
asked 3 months, 1 week ago
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overdrive
London, UK
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
This device should not be used on the genitalia as those areas may have more sensitive skin.
Age: 25-34
answered 3 months, 1 week ago
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consumerservice
Middleton, WI, USA
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Question

Where can I buy i-LIGHT in store?

Age: 18-24
Gender: female
asked 3 months, 3 weeks ago
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Kida123
Red Deer, AB, Canada
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. This product has not been cleared for use in Canada.
Age: 25-34
answered 3 months, 2 weeks ago
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consumerservice
Middleton, WI, USA
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Question

can you use it on your chest (female)

Some women unfortunately do get fine hairs on their breasts and I wanted to know if this product can be used in that area.
Age: 25-34
Gender: female
asked 3 months, 3 weeks ago
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iamcrazyesha
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. The device should NOT be used around dark spots, including the nipples, as these areas may have darker skin and using the i-Light Pro there could cause skin swelling, temporary blisters, or could change the color of your skin.
Age: 25-34
answered 3 months, 3 weeks ago
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by
consumerservice
Middleton, WI, USA
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Question

light of the skin scanner flashes orange and machine emits 3 short beeps every 5 seconds or so

I got the , achine today, plugged it in, was really exciged about using it, and it doesn't work! The machine beeps and an orange light flashes evrry 4/5 seconds. What can I do?
Age: 25-34
asked 3 months, 3 weeks ago
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peanutkamikaze
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. Please contact us with the unit in hand so we can better assist you.
Age: 25-34
answered 3 months, 3 weeks ago
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by
consumerservice
Middleton, WI, USA
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Question

What is the difference between IPL6000r, IPL6000usa, IPL6000f, IPL6000p and so one?

Age: 25-34
Gender: male
asked 4 months, 1 week ago
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Andrey
Moscow, Russia
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. Our website has a comparison chart that lists all of the differences.

IPL6000f has not been cleared by the FDA for use in the USA.
Age: 25-34
answered 4 months, 1 week ago
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consumerservice
Middleton, WI, USA
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Question

item warranty

the machine turn on and everything fine. but when i press the shoot button and press against my face its doesn't start.
Age: 25-34
Gender: male
asked 4 months, 2 weeks ago
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tommymai
Garden Grove, CA, USA
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for for your inquiry. Please contact us to see if your product is still under warranty.
Age: 25-34
answered 4 months, 2 weeks ago
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consumerservice
Middleton, WI, USA
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Question

A few dark hairs among fine hair

Hello!
I have IPL 6000F. I want to treat a few dark hair that grow among fine hair. I do not want to shave the fine hair or treat them. What should I do? I thought of cutting each hair as low as possible (so I do not have to shave). But how can I prevent fine hair from treatment? By covering them with something? Is cardboard going to work or is it possible that it might start burning or something? What would you suggest in this case?
Thank you!
Age: 25-34
Gender: female
asked 4 months, 2 weeks ago
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BaibuccC
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Thank you for your inquiry. We suggest covering the area with a small towel and work around it. Do not let the i-Light flash over the towel. If you need further assistance, please contact us.
Age: 25-34
answered 4 months, 2 weeks ago
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consumerservice
middelton wi
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