Looking for Answers about Remington i-LIGHT® Pro Intense Pulsed Light Hair Removal System?

Customer Questions and Answers for
Remington i-LIGHT® Pro Intense Pulsed Light Hair Removal System

Do you end up with missed hairs, irritation, or annoying little black dots on your skin after shaving or waxing that get in the way of having beautiful skin? Does your hair seem to grow back immediately, then leaving your legs with prickly stubble? Break free from the hassle of your daily hair removal routine with the i-LIGHT™ Pro, a revolutionary hair removal system that uses scientifically-designed pulses of light to stop hair growth, revealing a new kind of clear, smooth, beautiful skin.
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Customer Questions and Answers for Remington i-LIGHT® Pro Intense Pulsed Light Hair Removal System

Question

How long before it is safe to use IPL6750 on face after removing facial hair with teeezer ?

I am currently removing my facial hair daily with tweezer, and i think of buying IPL6750 instead. How long before i can start using it on my face to remove the newly growing hairs, without damaging the skin near the plucked hairs?
Age: 45-54
asked 5 days ago
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TamiC
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answer 1
Thank you for your inquiry. This is not a US model and we don’t have information regarding it. Please refer to your owners guide for product information and the customer service contact for your area.
Age: 25-34
answered 4 days ago
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RemConSer
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Question

Do I have to use it by placing the machine on my arm horizontally or it doesn't matter?

Age: 13-17
Gender: female
asked 1 week, 2 days ago
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Rasas
Riyadh Saudi Arabia
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It would not matter which way you place the item on your arm.
Age: 35-44
Gender: female
answered 5 days ago
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customerservice1
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Question

I heard the beep but didn't see any flash, is the device still working?

First time user
Age: 45-54
Gender: female
asked 1 month, 1 week ago
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Chlo
Melbourne
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answer 1
Please call us at 1-800-736-4648 with the item with you so that we can help.
Age: 35-44
Gender: female
answered 3 weeks, 5 days ago
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customerservice1
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Question

The facial treatment attachment does not appear to work on my new ipl6000F machine. The main attachment works fine.

Do you have to do something different to get the facial attachment to work?!?
Age: 35-44
Gender: female
asked 4 weeks ago
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jturner
London, UK
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answer 1
Please send us an email directly by clicking the CONTACT US link located on our website. Once we receive your email, we will forward your information to someone in your area that can better assist you.
Age: 25-34
answered 3 weeks, 5 days ago
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RemConSer
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Question

I noticed that the Remington company is now offering a quartz light which will last longer, is that compatible with the system purchased at costco?

Age: 45-54
Gender: female
asked 2 months ago
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consumer
Des Moines, Iowa
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
No the bulbs for the Quartz are not interchangeable with the IPL6000 sold at Costco
Age: 25-34
answered 1 month, 2 weeks ago
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RemConer
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Question

Can i prep the area with an electric shaver instead of a razor and shaving cream?

Age: 35-44
asked 2 months, 1 week ago
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teeteetotter
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Yes you can shave with an electric shaver.
Age: 25-34
answered 1 month, 3 weeks ago
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RemConSer
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Question

Lightbulb icon is flashing

The lightbulb icon of my I-Light is flashing. I've tried unplugging to "reset" the system but every time I turn on the system it flashes. Since this started I cannot use the system. What do I need to do to address?
Age: 35-44
Gender: female
asked 2 months, 1 week ago
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CJWM
San Mateo, CA, USA
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answer 1
When the light bulb icon on the back is flashing it means you have used all the flashes in the bulb and need to purchase a new bulb.
Age: 25-34
answered 1 month, 3 weeks ago
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RemConSer
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Question

Can I buy a replacement head for my Remington Ipl 5000

I was changing the bulb and the head fell out of my hand and broke I have tried to find the part but am having no luck can I purchase the head from anywhere ..? Surely they should sell its parts I paid 200 for my ipl5000 and it's a waste of money if the head cannot be replaced can anyone help invade ur wondering what head I mean it's the one wer u put the bulb in and it's the cover u use to zap the hairs thanks in advance
Age: 25-34
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asked 2 months, 1 week ago
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Haly
Uk
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answer 1
Thank you for your inquiry. This is not a US model and we don’t have information regarding it. Please refer to your owners guide for product information and the customer service contact for your area.
Age: 25-34
answered 1 month, 3 weeks ago
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RemConSer
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Question

use it on neck with face attachment

Hi,

Can I use i light pro on my neck with the facial attachment head?
Also, do I need to change the attachment head? As I found scretch marks on it.

Thanks
Age: 18-24
Gender: female
asked 2 months, 2 weeks ago
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Hailey
Victoria, Australia
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answer 1
Please send us an email directly by clicking the CONTACT US link located on our website. Once we receive your email, we will forward your information to someone in your area that can better assist you.
Age: 25-34
answered 2 months, 1 week ago
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RemConSer
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Question

unit wont start, makes beeping noise and lights flash?

Age: 45-54
Gender: female
asked 2 months, 3 weeks ago
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Carie
New Zealand
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answer 1
Please send us an email directly by clicking the CONTACT US link located on our website. Once we receive your email, we will forward your information to someone in your area that can better assist you.
Age: 25-34
answered 2 months, 3 weeks ago
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RemConSer
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Question

Why does my remington continually bleep,

When I plug it in, it bleeps continuously ... When it goes off eventually I use it once on my leg the it bleeps again and I have tO return it to the base...
What's up with it... I have had this since Christ,ma sand unable to use it....
Age: 35-44
Gender: female
asked 3 months ago
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Isabella
England, UK
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answer 1
We are sorry that our product did not meet your expectations and we want to ensure your concerns are resolved. Please contact us at Contactus@remingtonproducts.com or call us at 800-736-4648.
Age: 25-34
answered 2 months, 4 weeks ago
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RemConSer
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Question

Do you have any intentions of making a model that can be used on your face?

The biggest reason a women get's laser hair removal treatment is to rid themselves of dark chin, upper lip, sideburn area and eyebrow hair shaping. I am so disappointed to know you have made such a nice machine and it cannot be used on your face. I seen your answer over and over again that NO it cannot be used on our face etc etc, but why would you make something like this that cannot be used on the biggest most embarrassing area on a woman? Please direct us to a model that can be used on your face if you make it. Maybe you can make a smaller bulb flash area so we can do it more easily if this ever exists. Thank you, Michelle
Age: 35-44
Gender: female
asked 3 months, 1 week ago
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goomba17345
Amherst, OH, USA
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answer 1
The IPL6000Q would be able to be used on the face with the facial nosecone.
Age: 35-44
Gender: female
answered 3 months, 1 week ago
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customerservice1
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Question

is there any place to get ilight in Regina, saskatchewan? asap please

Age: 25-34
Gender: female
asked 3 months, 1 week ago
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helin
Regina, SK, Canada
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
This item has not been cleared for use in Canada so it will not be available for purchase there.
Age: 35-44
Gender: female
answered 3 months, 1 week ago
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customerservice1
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Question

Recently I purchased a replacement iLight Pro Plus light. It came and it does not work. Is there more than 1 variation of this bulb? If not how do

No
Age: 55-65
Gender: male
asked 4 months, 1 week ago
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Mroux
Chatham, IL
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answer 1
We are sorry that our product did not meet your expectations and we want to ensure your concerns are resolved. Please contact us at Contactus@remingtonproducts.com or call us at 800-736-4648.
Age: 25-34
answered 4 months ago
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RemConSer
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Question

I-light pro face & body just beeps when trying to do my 'top lip' area and will not zap- is it faulty or what am I doing wrong?

Age: 25-34
Gender: female
asked 4 months, 4 weeks ago
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Beckyla
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answer 1
Please make sure the 2 contact buttons are pressed against your skin, once you hear the chirp then you can press the flash button.

If you need more assistance please call 1-800-736-4648
Age: 25-34
answered 4 months, 3 weeks ago
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RemConSer
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Question

Unlock Skin Color Check Armpit??

Do I have to unlock the skin color on the exact skin I am going to use the devices on? I can't figure out how I'm going to hold this thing up to my armpit to sense the skin color there.
Age: 35-44
Gender: female
asked 5 months, 1 week ago
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MOinMD
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
Yes, you want to unlock the system with the area of skin to plan on treating, since some people's skin is darker in certain areas.
Age: 25-34
answered 5 months ago
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RemConSer
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Question

What type of light does this use?

I am looking for something that uses narrow band UVB light. What does this use?
Age: 35-44
Gender: female
asked 6 months ago
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Seres
Tucson, AZ, USA
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
The LumaRx uses Intense Pulsed Light, but filters out light below 650nm and above 1200nm in order to ensure the light penetration is deep enough to target the bulb of dark hairs. Narrow band UVB is more in the 311 – 312nm which is currently filtered out by our device.
Age: 25-34
answered 6 months ago
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RemConSer
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Question

Will my hair grow up?

I wanted to reduce the hair in my legs* as the advertisment says .i did the first 3 sessions correctly in 1 month (every 2 weeks) . its been 2 weeks since then and as i can see there are places of hair with grow and places without hair at all (did the sessions correctly). The question is, will the gabs be filled with hair again? Will i have to do a session on the places of hair? Will my hair grow again as before eventually?( i kinda want it) .How long it will take from now? Please help.

*a lot curly hair .
Age: 18-24
Gender: male
asked 6 months ago
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JimChan
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answer 1
After a hair follicle is treated, it can take one to two weeks for the hair to fall out. During this time, it may look like hair is still growing, but really the hair is being “pushed out.” You may or may not see these stubs pushed out from the skin.
Another reason for continued growth could be that the area was missed during a treatment. Continue to treat the area whenever you notice regrowth.

After the third treatment it’s important to continue your treatments only as-needed to target hairs that have recently entered the active cycle. Repeat the process for every body part with unwanted hair.

Do NOT use the i-Light Pro on any area where you may someday want your hair to grow back. Results could be permanent and irreversible and should not be used in an area on which you may want to grow hair someday.
Age: 25-34
answered 6 months ago
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RemConSer
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Question

color test lamp flashes

When the machine is turned on the skin color test lamp flashes and the machine doesn´t works
What can I do ?
Age: 55-65
Gender: male
 
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asked 6 months ago
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Luis1618
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answer 1
Once you turn the unit on, you have to place your skin directly on the orange flashing window (skin tone sensor) on the base to unlock the unit.
Age: 25-34
answered 6 months ago
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RemConSer
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Question

When turning on the I light Pro IPL6000F there is a constant beep sound and a light flashing on the skin sensor. This is the first use.

Age: 45-54
Gender: female
asked 6 months ago
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Deezed1
Johannesburg , South Africa
on i-LIGHT® Pro Intense Pulsed Light Hair Removal System
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answer 1
You need to unlock the unit by placing your skin directly on the flashing skin sensor. You will need to do this each time you turn the unit on.
Age: 25-34
answered 6 months ago
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RemConSer
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