Looking for Answers about Remington Products i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver?

Customer Questions and Answers for
Remington Products i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver

Do you end up with missed hairs, irritation, or annoying little black dots on your skin after shaving or waxing that get in the way of having beautiful skin? Does your hair seem to grow back immediately,then leaving your legs with prickly stubble? Break free from the hassle of your daily hair removal routine with the i-LIGHT™ Pro Premier, a revolutionary hair removal system that uses scientifically-designed pulses of light to stop hair growth,revealing a new kind of clear, smooth, beautiful skin.
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Customer Questions and Answers for Remington Products i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver

Question

Does i-light pro ILP6500 work on ingrown hairs on legs

I am of a mixed skin tone and have jet black hair, although my skin in very light. I have dark spots (ingrown hairs) all over my upper and lower legs.

i was told that IPL will work to get rid of the hairs trapped under my skin. whilst I understand that IPL destroys active hairs at the root, will the i-light device work on my skin as I have that many ingrown hairs on my leg and can not remove hairs before treating as they get trapped under my skin.

The results that i'm hoping for is that the ingrown hairs will come out of the skin or disappear. will this device work.
Age: 25-34
Gender: female
asked 2 months, 3 weeks ago
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Cindy3000
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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Hello Cindy,

You’re right! IPL technology works by stopping hair where it grows when they are in their growth phase. Typically, hairs become ingrown because they are curly and start curling before they reach the skin surface. (So they curl under the skin) Although we are not contraindicated to treat ingrown hairs, we have not performed any testing in this situation. So unfortunately, we cannot tell you to treat your ingrown hairs but we are unaware of any negative side effects.

Friends in your hair free endeavor,
Remington
Age: 25-34
answered 2 months, 2 weeks ago
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RemConSer
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Question

What is the main difference between the pro, pro spa, pro premier and pro plus....besides price?

Age: 45-54
Gender: female
asked 3 months, 1 week ago
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Sunnyday123
Ottawa, OH 45875, USA
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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The color is different. Also with the Spa version you get a robe and a glove.
Age: 25-34
answered 2 months, 3 weeks ago
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RemConSer
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Question

why the Cartridge Status Indicator Display in i-LIGHT Pro is in orange light

no
Age: 18-24
Gender: female
asked 4 months, 2 weeks ago
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MARYAaaa
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The light bulb icon chagnes colors once you have less than 150 flashes left on the bulb. Once the bulb icons starts flashing then you have used all the flashes and you need to replace the bulb.
Age: 25-34
answered 4 months, 1 week ago
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RemConSer
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Question

What is the difference between the i-Light Pro and the iLight Pro-Plus Quartz Models?

I'd like to purchase one, but not certain which one would best suit my needs. Please explain the difference.
Age: 45-54
Gender: female
asked 5 months, 1 week ago
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Valma
CT
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The Pro gives 1,500 flashes per bulb.
The Pro Plus Quartz give 30,000 flashes.
Age: 25-34
answered 4 months, 1 week ago
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RemConSer
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Question

Fine hair on lower back

I am of Greek decent and have dark, fine hair on my lower back. I am fair skin as well. Will this be effective on the lower back, buttocks region?
Age: 18-24
Gender: female
asked 5 months ago
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VS390
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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answer 1
This can not be used on the back.
Age: 25-34
answered 4 months, 4 weeks ago
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RemConSer
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Question

How long before it is safe to use IPL6750 on face after removing facial hair with teeezer ?

I am currently removing my facial hair daily with tweezer, and i think of buying IPL6750 instead. How long before i can start using it on my face to remove the newly growing hairs, without damaging the skin near the plucked hairs?
Age: 45-54
asked 5 months, 2 weeks ago
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TamiC
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answer 1
Thank you for your inquiry. This is not a US model and we don’t have information regarding it. Please refer to your owners guide for product information and the customer service contact for your area.
Age: 25-34
answered 5 months, 2 weeks ago
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RemConSer
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Question

Do I have to use it by placing the machine on my arm horizontally or it doesn't matter?

Age: 13-17
Gender: female
asked 5 months, 2 weeks ago
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Rasas
Riyadh Saudi Arabia
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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It would not matter which way you place the item on your arm.
Age: 35-44
Gender: female
answered 5 months, 2 weeks ago
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customerservice1
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Question

I heard the beep but didn't see any flash, is the device still working?

First time user
Age: 45-54
Gender: female
asked 6 months ago
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Chlo
Melbourne
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answer 1
Please call us at 1-800-736-4648 with the item with you so that we can help.
Age: 35-44
Gender: female
answered 6 months ago
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customerservice1
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Question

The facial treatment attachment does not appear to work on my new ipl6000F machine. The main attachment works fine.

Do you have to do something different to get the facial attachment to work?!?
Age: 35-44
Gender: female
asked 6 months ago
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jturner
London, UK
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answer 1
Please send us an email directly by clicking the CONTACT US link located on our website. Once we receive your email, we will forward your information to someone in your area that can better assist you.
Age: 25-34
answered 6 months ago
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RemConSer
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Question

I noticed that the Remington company is now offering a quartz light which will last longer, is that compatible with the system purchased at costco?

Age: 45-54
Gender: female
asked 7 months ago
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consumer
Des Moines, Iowa
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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No the bulbs for the Quartz are not interchangeable with the IPL6000 sold at Costco
Age: 25-34
answered 6 months ago
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RemConer
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Question

Can i prep the area with an electric shaver instead of a razor and shaving cream?

Age: 35-44
asked 7 months ago
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teeteetotter
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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answer 1
Yes you can shave with an electric shaver.
Age: 25-34
answered 7 months ago
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RemConSer
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Question

Lightbulb icon is flashing

The lightbulb icon of my I-Light is flashing. I've tried unplugging to "reset" the system but every time I turn on the system it flashes. Since this started I cannot use the system. What do I need to do to address?
Age: 35-44
Gender: female
asked 7 months ago
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CJWM
San Mateo, CA, USA
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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When the light bulb icon on the back is flashing it means you have used all the flashes in the bulb and need to purchase a new bulb.
Age: 25-34
answered 7 months ago
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RemConSer
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Question

Can I buy a replacement head for my Remington Ipl 5000

I was changing the bulb and the head fell out of my hand and broke I have tried to find the part but am having no luck can I purchase the head from anywhere ..? Surely they should sell its parts I paid 200 for my ipl5000 and it's a waste of money if the head cannot be replaced can anyone help invade ur wondering what head I mean it's the one wer u put the bulb in and it's the cover u use to zap the hairs thanks in advance
Age: 25-34
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asked 7 months ago
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Haly
Uk
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answer 1
Thank you for your inquiry. This is not a US model and we don’t have information regarding it. Please refer to your owners guide for product information and the customer service contact for your area.
Age: 25-34
answered 7 months ago
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RemConSer
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Question

use it on neck with face attachment

Hi,

Can I use i light pro on my neck with the facial attachment head?
Also, do I need to change the attachment head? As I found scretch marks on it.

Thanks
Age: 18-24
Gender: female
asked 7 months ago
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Hailey
Victoria, Australia
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answer 1
Please send us an email directly by clicking the CONTACT US link located on our website. Once we receive your email, we will forward your information to someone in your area that can better assist you.
Age: 25-34
answered 7 months ago
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RemConSer
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Question

unit wont start, makes beeping noise and lights flash?

Age: 45-54
Gender: female
asked 8 months ago
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Carie
New Zealand
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answer 1
Please send us an email directly by clicking the CONTACT US link located on our website. Once we receive your email, we will forward your information to someone in your area that can better assist you.
Age: 25-34
answered 8 months ago
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RemConSer
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Question

Why does my remington continually bleep,

When I plug it in, it bleeps continuously ... When it goes off eventually I use it once on my leg the it bleeps again and I have tO return it to the base...
What's up with it... I have had this since Christ,ma sand unable to use it....
Age: 35-44
Gender: female
asked 8 months ago
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Isabella
England, UK
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answer 1
We are sorry that our product did not meet your expectations and we want to ensure your concerns are resolved. Please contact us at Contactus@remingtonproducts.com or call us at 800-736-4648.
Age: 25-34
answered 8 months ago
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RemConSer
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Question

Do you have any intentions of making a model that can be used on your face?

The biggest reason a women get's laser hair removal treatment is to rid themselves of dark chin, upper lip, sideburn area and eyebrow hair shaping. I am so disappointed to know you have made such a nice machine and it cannot be used on your face. I seen your answer over and over again that NO it cannot be used on our face etc etc, but why would you make something like this that cannot be used on the biggest most embarrassing area on a woman? Please direct us to a model that can be used on your face if you make it. Maybe you can make a smaller bulb flash area so we can do it more easily if this ever exists. Thank you, Michelle
Age: 35-44
Gender: female
asked 8 months ago
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goomba17345
Amherst, OH, USA
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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answer 1
The IPL6000Q would be able to be used on the face with the facial nosecone.
Age: 35-44
Gender: female
answered 8 months ago
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customerservice1
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Question

is there any place to get ilight in Regina, saskatchewan? asap please

Age: 25-34
Gender: female
asked 8 months ago
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helin
Regina, SK, Canada
on i-LIGHT® Pro Premier Intense Pulsed Light Hair Removal System - Silver
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answer 1
This item has not been cleared for use in Canada so it will not be available for purchase there.
Age: 35-44
Gender: female
answered 8 months ago
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customerservice1
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Question

Recently I purchased a replacement iLight Pro Plus light. It came and it does not work. Is there more than 1 variation of this bulb? If not how do

No
Age: 55-65
Gender: male
asked 9 months ago
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Mroux
Chatham, IL
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answer 1
We are sorry that our product did not meet your expectations and we want to ensure your concerns are resolved. Please contact us at Contactus@remingtonproducts.com or call us at 800-736-4648.
Age: 25-34
answered 9 months ago
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RemConSer
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Question

I-light pro face & body just beeps when trying to do my 'top lip' area and will not zap- is it faulty or what am I doing wrong?

Age: 25-34
Gender: female
asked 10 months ago
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Beckyla
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answer 1
Please make sure the 2 contact buttons are pressed against your skin, once you hear the chirp then you can press the flash button.

If you need more assistance please call 1-800-736-4648
Age: 25-34
answered 10 months ago
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RemConSer
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