Looking for Answers about Remington Wet 2 Straight 1" Flat Iron with Soy Hydra Complex?

Customer Questions and Answers for
Remington Wet 2 Straight 1" Flat Iron with Soy Hydra Complex

The Wet 2 Straight 1" Flat Iron with Soy Hydra Complex conditions, dries & straightens wet hair for the ultimate smooth finish.   Traditional styling methods of blowdrying then straightening can cause stress and overheating, leaving your hair damaged & brittle.  Unique steam vents on top of this flat iron safely remove water from damp hair, allowing you to dry & style at the same time!  This creates a longer-lasting beautiful finish.   Soy protein is known for nourishing and moisturizing skin and hair.  Next generation ceramic plates on this flat iron are infused with soy hydra conditioners creating healthy, shiny hair.  These conditioners last the life of the flat iron, leaving no oily residue.
Customer Questions and Answers:
18 Questions
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23 Answers
Overall rating:
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Customer Questions and Answers for Remington Wet 2 Straight 1" Flat Iron with Soy Hydra Complex

Question

Does it curl?

I'd like to know if you can curl with it as well
Age: 13-17
Gender: female
asked 2 years ago
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by
Blink182
Canada
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
It's not a straightener/curling iron. I guess it could kind of curl the ends if you angle your wrist right.
Age: 45-54
answered 1 year, 11 months ago
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by
KellyR
Riverside, CA
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answer 2
Thank you for your inquiry. Yes, you may curl your hair with this product.
Age: 25-34
answered 2 years ago
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by
customerservice
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Question

Wet or Straight?

Which color is to straighten hair dry, and which color is to straighten hair wet?
Age: 18-24
Gender: female
asked 1 year, 11 months ago
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brlyn930
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
The higher number settings and the green light are for wet hair and the lower number settings and the amber light are for use with dry hair.
Age: 55-65
Gender: female
answered 1 year, 5 months ago
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by
LindaUWHC
Madison, WI
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answer 2
Thank you for your inquiry. To use this product on wet hair, please make sure that it is on the blue (steam) setting.
Age: 25-34
answered 1 year, 11 months ago
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customerservice
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Question

Can it be used against dry hair too or only for wet hair?

Age: 25-34
Gender: female
asked 1 year, 8 months ago
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by
Sowgandhi
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
You can definitely use it for dry hair too! The straightener is just like a normal one, except it has vents in it so when you have wet hair, the steam can escape and it doesn't damage your hair. Works great for dry hair too though.
Age: 18-24
Gender: female
answered 1 year, 7 months ago
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by
Staceyatlaw
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answer 2
Thank you for your inquiry. This product may be used on wet or dry hair, but for best results we recommend using on slightly damp hair.
Age: 25-34
answered 1 year, 8 months ago
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customerservice
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Question

Can you use products on your wet hair (ie. moose or gel) before using the Flat Iron to dry?

Age: 35-44
Gender: female
asked 1 year, 6 months ago
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kennellady
Troy, MI
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
I did with no problem.
Age: 55-65
Gender: female
answered 1 year, 5 months ago
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LindaUWHC
Madison, WI
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answer 2
Thank you for your inquiry. Yes, we encourage you to use your favorite styling products before using the flat iron. If you need further assistance, please contact our sales department.
Age: 25-34
answered 1 year, 6 months ago
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by
CustomerService
Madison, WI, USA
+1point
1out of 1found this answer helpful.
Question

Warranty

I purchased this product in December 2012, and only use it 2 times a week, i have short hair so dont need to use for very long. Recenly as i use it turns off on me, the light turns off along with the heat. I dont have my receipt anymore, what can I do?
Age: 25-34
Gender: female
asked 1 year, 2 months ago
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KarinaC
Palm Springs, CA, USA
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
The same thing happens to me and I have to keep turning it on until it stays on for a long period of time. Usually turning up or down the temperature works. :)
Age: 13-17
Gender: female
answered 8 months ago
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by
tash111111
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answer 2
Please contact our customer service so that we can help you with this matter.
Age: 35-44
Gender: female
answered 1 year, 2 months ago
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by
csrem
Waterloo, Wi
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Question

I bought a wet2straight 1 in the US and brought it to Brazil. Our voltage here is 220. Can I use a converter ?

Age: 45-54
Gender: female
asked 2 years ago
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by
Gera
Brazil
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
To use this straightener in a 220V country you will have to use a converter with the capability of 425 peak wattage, please refer to all information regarding the converter you have purchased. We suggest not using these single voltage units with a converter. The circuitry within the unit will not be able to withstand the power surge and this could result in a damaged unit.
Age: 25-34
answered 2 years ago
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by
customerservice
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Question

What are the temperature settings on each of the 30 levels?

For example, if the 30 setting is 425F, then what would the 10 setting be? The 20?
Age: 13-17
Gender: female
asked 1 year, 9 months ago
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by
toriwangelin
Palms, Minden, MI 48465, USA
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
The dial has 30 heat settings that starts at 150C and goes up to 230C. We do not have specific values that correspond to each setting but below is a rough estimate of what it would be. These are not exact.

152
155
158
160
163
166
168
171
174
176
179
182
184
187
190
192
195
198
200
203
206
208
211
214
216
219
222
224
227
230
Age: 25-34
answered 1 year, 8 months ago
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by
customerservice
+1point
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Question

I'm not sure whether to choose the 1 inch or the 2 inch. My hair is very fine and about shoulder length. Can anyone advise?

Age: 35-44
Gender: female
asked 1 year, 5 months ago
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Lucrezia
Cleveland Hts
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
Thank you for your inquiry. The 1" works best on finer hair. The 2" is for those with thicker hair. If you need further assistance, please contact our sales department.
Age: 25-34
answered 1 year, 5 months ago
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by
CustomerService
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Question

orange light?

what does the orange light mean? usually when I turn it on the light is green
Age: 18-24
Gender: female
asked 1 year, 5 months ago
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raquel
san francisco
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
Temperature Indicator Light for Professional Results
Whether your hair is wet or dry, the Remington Slim Wet-2-Straight styling tool creates sleek, straight styles. The styling indicator light clearly shows when the straightener is ready to use. A green light shows the straightener is at the right temperature for wet hair, while an amber light indicates it's set correctly for dry hair. Choosing the proper temperature helps protect hair against damage while styling.
Age: 25-34
answered 1 year, 5 months ago
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CustomerService
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Question

for the bundle can both be 2in plates

If I purchase the bundle do we get an option of getting the 2in the 1in doesn't work on my hair because I have thick hair . It's a good deal but no so much if it just comes with the choice of 1in
Age: 18-24
Gender: female
asked 1 year, 5 months ago
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klizz
Ca
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
Thank you for your inquiry. The bundles are as shown only, you are unable to custom the contents. We apologize for any inconvenience this may cause.
Age: 25-34
answered 1 year, 5 months ago
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by
CustomerService
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Question

Does it have dual voltage adjustments.

Age: 25-34
Gender: female
asked 1 year, 4 months ago
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by
grass
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
Thank you for your inquiry. This product is single voltage. You can find this information about the products by clicking the Specifications tab next to Product Details.
Age: 25-34
answered 1 year, 4 months ago
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consumerservice
Madison, WI, USA
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Question

Where can I purchase a dual voltage or 220v version of this product?

I've seen the European website and I could only find the previous version without Soy Hydra Complex. I want the Soy Hydra Complex version compatible with 220 volts.
Age: 25-34
Gender: male
 
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asked 1 year, 2 months ago
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by
facruz
Asuncion
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
This model is not available as dual voltage.
Age: 35-44
Gender: female
answered 1 year, 2 months ago
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by
csrem
Waterloo, Wi
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Question

i wonder if it will still work even when the soy finishes?

the descriptions say that the soy conditioners last the life of the flat iron but it does not say how long can it last and if the conditioners finish, will it still work?
Age: 18-24
Gender: female
asked 1 year, 2 months ago
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by
reptilia
Hawthorne, CA, USA
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
The straightener will last on average between 2-4 years with regular use. The soy finish does not come off of the product and does last the life of the straightener.
Age: 35-44
Gender: female
answered 1 year, 2 months ago
Customer avatar
by
csrem
Waterloo, Wi
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Question

how to switch from wet setting to dry setting?

Age: 18-24
Gender: female
asked 7 months ago
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by
Jessixp
nyc
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
Thank you for your inquiry. This information can be found in the Use & Care Guide.

Styler Settings
Take extra care when using a professional styler. To prevent hair damage, make
sure to use the correct settings for your hair type.

Wet/Dry Setting
This styler can be used on wet or dry hair. When the light is amber, it is safe to
use on dry hair. When the light is green, it is safe to use on damp/wet hair.

Dry Hair: 1 - 20
Damp Hair: 20 - 25
Wet Hair: 25 - 30
Age: 25-34
answered 7 months ago
Customer avatar
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consumerservice
Middleton, WI, USA
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Question

It is compatible with how many watts

I bought this product in USA and I am travelling to india there it is 220/240v .Does it work with voltage converters?If Yes ,With how many Watts we have to buy the converter?
Age: 25-34
Gender: female
asked 4 months, 4 weeks ago
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by
indu
Topeka, KS, USA
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
To use this straightener in a 220V country you will have to use a converter with the capability of 425 peak wattage, please refer to all information regarding the converter you have purchased.

We suggest not using these single voltage units with a converter. The circuitry within the unit will not be able to withstand the power surge and this could result in a damaged unit.
Age: 25-34
answered 4 months, 3 weeks ago
Customer avatar
by
consumerservice
Middleton, WI, USA
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Question

how do you clean the flat ion

Age: 55-65
Gender: female
asked 2 months, 1 week ago
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by
skeeter1
maryland
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
Thank you for your inquiry. You may use a damp cloth to wipe this unit clean. Do not use any type of soap or chemical.
Age: 25-34
answered 2 months, 1 week ago
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consumerservice
Middleton, WI, USA
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Question

Tourmaline?

I have a Wet 2 Straight TOURMALINE flat iron...it's probably at least 4 years old and I'm thinking about getting a new one in case this one wears out on me (but it's still working just fine). My question is, are these newer ones with the soy infusion still ceramic TOURMALINE??? Or are they just regular ceramic?
Age: 55-65
Gender: female
asked 1 month, 3 weeks ago
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debzaranti
The Villages, FL
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
We do still have this model available.
Age: 35-44
Gender: female
answered 1 month, 3 weeks ago
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by
customerservice1
-1point
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Question

Didn't answer my question

Great! I'm so happy to know this model is still available....but what I ASKED is, is this model TOURMALINE Ceramic....or regular ceramic?
Age: 55-65
Gender: female
asked 1 month, 3 weeks ago
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debzaranti
The Villages, FL
on Wet 2 Straight 1" Flat Iron with Soy Hydra Complex
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answer 1
Thank you for your inquiry. As stated in the product details, this product has soy hydra infused ceramic plates.
Age: 35-44
answered 1 month, 3 weeks ago
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by
spectrumbrandsrep
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